Product Description
ITIL Version 3′s (V3) service lifecycle-based practice incorporates the best of V1 and V2 and tests current best practice for ITSM. “Service Operation” introduces, explains and details delivery and control activities to achieve operational excellence on a day-to-day basis. Readers will find many of the familiar processes from the former service support and service delivery books, which have been updated where necessary.Each of the five core titles shares a consisten… More >>

Service Operation Itil, Version 3

This is a fairly easy question but if you’re a newbie in Cisco routers, then this can be a handy guide to tell you the details.

To see the version of IOS, there is one command which give a detailed overview of the software installed on the system (Cisco router or switch).Lets issue the command:

Certhacker#show version

The following sample information will be shown:

(more…)